Communication and interaction with stakeholders is an important part of the company's operations. Through a diverse and smooth communication channel, we understand the needs of stakeholders and respect and safeguard their legitimate rights and interests.
The company's main stakeholders are shareholders, employees, customers, suppliers, neighboring community and social welfare groups, government agencies; ACES and its stakeholders have important issues and communication channels as follows:
Stakeholder concerned issues and communication channels
The company's main stakeholders are shareholders, employees, customers, suppliers, neighboring community and social welfare groups, government agencies; ACES and its stakeholders have important issues and communication channels as follows:
Stakeholder concerned issues and communication channels
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StakeholderImportant issuesCommunication channels and response methods
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StakeholderDividend policy
Operating performance
Risk control
Corporate governance
Information transparency
Industrial competitive advantageContact window: Mr. fu, Miss Zeng
E-mail: ir@acesconn.com
Shareholders' meeting
Market observation Post System (MOPS)
Company website
Spokesperson and proxy spokesperson system -
EmployeeSalary and welfare
Training
Career development
Employment safety and health
Labor relations and grievance mechanismContact window: Miss Qiu
Set up employee opinion mailboxes on the company intranet
Labor conference
Performance appraisal system
Employee opinion mailbox
Quarterly employee meeting
ACES Electronic Quarterly
Unit in charge of environmental safety and health -
CustomerCustomer service and satisfaction
Appeal system
Green productContact window: Mr. Chang
E-mail: acesglobal@acesconn.com
Customer service unit
Company website -
SupplierIntegrity operation
Financial status
Supplier managementContact window: Miss Zou
E-mail: supplier@acesconn.com
Supplier annual assessment and quarterly review
Procurement communication -
Neighboring community and social welfare groupEnvironmental protection
Social welfareContact window: Miss Xu
E-mail: csr@acesconn.com
Hosting good neighboring program
Hosting public welfare activities -
Incumbent entitiesRegulation conformity
CSRContact window: Miss Xu
E-mail: csr@acesconn.com
Correspondence and telephone communication
Attend seminars organized by incumbent entities